Posts Tagged ‘email’

Emails Vanishing from a Users Inbox

Posted by admin | Filed under Pick and Mix

This sounds strange doesn’t it, there one minute, gone the next.Initially I thought the server was at fault, perhaps a misguided spambox script was deleting the wrong directory or something like that. Turns out it was much simpler than that, after looking at the maillog (which displays POP3 and IMAP Connections), it turns out the [...]

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Read more | Comments (0) | May 30, 2009

RoundCube Not Sending Emails (Cpanel)

Posted by admin | Filed under Pick and Mix

Run this command in a shell prompt: tail -20 /var/cpanel/roundcube/log/errors It might list errors like the following: [30-May-2009 12:06:24] Invalid response code received from server (-1): [30-May-2009 12:06:24] Invalid response code received from server (-1): [30-May-2009 12:06:24] Invalid response code received from server (-1): [30-May-2009 12:06:24 +0100] SMTP Error: SMTP error: Authentication failure: Invalid response [...]

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Read more | Comments (3) | May 30, 2009

Recovering Lost Email Addresses for a User

Posted by admin | Filed under Pick and Mix

A user of NeostormInternet.com had lost their address book with many important email addresses, I was able to recover many of them from various logfiles on the server, whilst the messages no longer existed, whenever a mail arrives or is sent a record is saved to various text files on the server. So I had [...]

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Read more | Comments (0) | May 27, 2009